Orders
Emails
Inventory
Analytics
Wholesale
Knowledge Base
Configuration
Alerts
Date: to
Item: Not started In progress Ready Shipped
⚠ Product(s) Order # WooStat 🔒 IStat / Items Days First Last Qty Line Len Color Tmp Susp Accessories Options Date
Order info
Order #
Customer
Email
Date
Email threads
Cust. note
Shipping
Status
Tracking #
Track linkTrack →
Payment
Statuses
WooCommerce read only
Internal ✏️
Est. days
Items in order
Activity log
Internal notes
Add new internal note
Customer notes
Send new note to customer
Email history
Show:

Analytics

Revenue trends, fulfillment times, and customer insights.

Show:
Placed:

Knowledge base

Product specs, temp ratings, sizing guides — feeds AI email responses.

Configuration

System settings — changes apply across all users

Admin access only
Alert thresholds
Configure when alerts appear on orders and in the notifications bar.
Order age alert
Show age alert when order exceeds this many days
days
Unanswered email alert
Alert after this many hours without a reply
hrs
Shipping issue sources
ShipStation webhook integration — alerts on exception status
Phase 2
Inventory shortage alert
Alert when ordered SKU has zero stock in WooCommerce
Phase 2
Item status states
The four item-level statuses shown as colored dots. Labels and colors are configurable here — changes apply everywhere.
State 1
State 2
State 3
State 4
Inventory
Low-stock thresholds by product type, and which standalone product each Acowebs add-on draws from. Acowebs add-ons don't reduce WooCommerce stock, so the Inventory tab subtracts add-on units in unshipped orders to show what's actually available.
Low stock: hammocks, insulation, shelters
Flag as Low at or below this many available
Low stock: accessories & add-ons
Usually higher, since these sell faster
Add-on mapping (Acowebs option → standalone product)
Users & access
Manage who can log in and their role (Admin or Staff). Logged-in user is stamped on all notes and activity log entries.
Current user
Logged in as: Danny W. (Admin)
User management
Phase 2
Integrations
Connection status for external services.
WooCommerce REST API
superiorgear.com · SiteGround
● Connected
SiteGround Email (IMAP/SMTP)
info@superiorgear.com
● Connected
ShipStation
Shipping status webhooks
Phase 2
Anthropic API
AI email drafting · claude-sonnet-4-6
● Connected